IST, a leading technology company in the cruise industry, and Un Mundo de Cruceros, GSA of Holland America Lines among other cruise lines companies, have joined to bring new solutions to the market to make it easier for travel agents to sell optional packages to Holland America Cruise Line. With this new agreement, the market reaches a new milestone in the automation and facilitation of selling cruises online
Through IST’s best technology to boost online sales of cruises and Un Mundo De Cruceros’ product expertise and know-how, these companies are offering travel agents the option to sell additional services to Holland America Lines’ cruises in a 100% automated process.
These packages include complementary tourism products and many times, highly demanded by the cruise lines to complete their trip, such as shore excursions, flights, hotels or transfers. “This new project is a bet of Un Mundo De Cruceros which allows to package and sell in a joint and automated way all the services to facilitate the online sale of cruises with flights, hotels, transfers and other extra services to the cruise” said Juan Rodero, General Director of Un Mundo de Cruceros.
“With this integration, our objective is to offer added value in the sales flow through a packaged product and in the same way, offer better tools to travel agencies that are an essential partner for the commercialization of this product” said Rodero.
On the other hand, IST has been collaborating with various GSAs worldwide for decades to facilitate and reach the next level of cruise booking. With its technology and a solid knowledge of the industry with over 20 years of experience, IST adds value to the supply chain to support both cruise lines and GSAs as well as travel agents to make their sales process more profitable.
Manuel Sardi, CEO of IST said “in a booming industry with hundreds of thousands of managed bookings, our technology solutions deliver the fully automated cruise product so that travel agents can spend their time providing a better customer sales experience rather than searching for the product”. “This new partnership with UMDC is a further leap forward in cruise sales automation for Holland America Lines that supports travel agents with not only cruise but extra service automation” Sardi concluded.